ZANELLI CUSTOMER CARE
Customers Services
The services offered by ZANELLI are made of great quality and functionality.
That’s because the goal is always the customer satisfaction.
ASSISTANCE FROM REMOTE
Our machines and our implants can be subject to improvement available on request. The integration of a remote assistance module that simplifies and speeds up remote operations, guarantees continuous productivity.
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HELPLINE
Immediate telephone support with a staff of experienced engineers, always ready to assist customers by supporting them at all times.
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GLOBAL PRESENCE
Constant presence in the territory thanks to teams of technicians organized to intervene quickly to resolve mechanical, electrical and software problems. Two locations (one in the United States and one in Mexico) to promptly support customers also through branches.
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WAREHOUSE
We can count on a large number of spare parts in all our locations both in Italy and abroad, for quick shipments and immediate deliveries. The use of primary brands in the choice of components ensures high quality construction and a widespread availability of the components most subject to usury.
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TRAINING
To take full advantage of the potential of our machines and systems, and also completly understand their functions and features, we organize seminars and technical courses both at Zanelli offices and at client companies.
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MAINTENANCE SERVICE SCHEDULED FROM CUSTOMER
Our customers can take advantage of a scheduled maintenance service on machines and systems in order to keep the equipment always performing.
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CONTACT US DIRECTLY
We offer a professional after-sales service, internationally appreciated, thanks to our staff of specialized technicians and adequate INSTRUMENTS to respond to every need.
Fill out the form below to contact us, so we can respond to your request.
